Perch Travels & Tours offers comprehensive hospitality solutions—from guest-facing services like travel arrangements and concierge experiences to business-to-business consulting, staffing, and service design for hotels, resorts, and hospitality brands.
Guest Experience Management
- Airport pickups, personalized welcome kits, VIP handling
- 24/7 on-call guest assistance (virtual concierge)
- Guided local experiences: dining, wellness, and culture
Hotel & Resort Operations Support
- Front desk operations & SOP setup
- Reservation and guest communication management
- Staff training (guest relations, housekeeping, F&B)
Housekeeping & Maintenance Services
- Room cleaning schedules and audits
- Laundry setup for in-house or outsourced services
- Grounds keeping and seasonal maintenance plans
- Checklists and inventory systems
Food & Beverage Services
- Menu planning and pricing strategies
- Farm-to-table and local cuisine development
- Kitchen workflow design & chef recruitment
Hospitality Staffing & Training
- Recruitment of front desk, chefs, housekeepers, managers
- In-house or remote training sessions
- Seasonal staffing for high-demand periods
Hospitality Consultancy & Setup
- End-to-end hotel or guesthouse setup
- Experience mapping and service design
- Review-based property improvement (OTA ratings, Google reviews)
- Expansion planning and SOP automation
Dynamic Pricing & Revenue Management
- Revenue Forecasting: Accurate projections to guide pricing decisions
- Dynamic Pricing Strategy: Adjustment of rates based on demand, seasonality, and market trends
- OTA Optimization: Maximize online visibility and competitive positioning on OTAs like Booking.com, Agoda, and Expedia
